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Have Questions? We're Here to Help!

Welcome to our FAQ section! Here, we strive to clarify your doubts about our loans. Whether it’s about loan amounts, repayment terms, or other concerns, we've got the information you need right here. Feel free to explore!

Frequently Asked Questions

Common Questions About Our Loans

You can apply for loans up to £500, depending on your needs. Our flexible terms help you choose what works best for you. If you are a previous customer we can loan up to £1,000 but please speak to your agent.

Our repayment terms are 25 weeks, payable in weekly to monthly instalments to suit your needs and giving you the flexibility you need to manage your payments comfortably. Existing customers can can access terms from 20 to 42 weeks.

Applying is easy! Just click on the ‘Apply’ button on our website, fill out your details, and we’ll guide you through the process.

You’ll need a form of ID, proof of income, and your address details. This helps us review your application quickly and efficiently.

We consider all applications, even if your credit isn’t perfect. Speak with us to find a solution that fits your situation.

We will do our best to contact you within one working day from application.

Yes. We understand that people have different types of income. Our aim is to make sure that the loan is affordable for you, whether your income is from Universal Credit, benefits, or work.  

We will include Universal Credit and most benefits as forms of income when looking at your application. We will ask you to let us know if you have any deductions from your benefits to help us assess your application. 

Check your benefits using a benefits calculator.

Yes! We understand that our customers may from time to time run into financial difficulties. We assess your current income and expenditure to ensure the loan is affordable now

We are a family run business, and we instil those family values in everything we do. Our principles are as strong now as they ever were that’s why our products are transparent, easy to understand and offer great flexibility.

This all depends on the type of loan you apply for and the amount of time you would like to pay back, however this will be stated upfront and there is no additional interest or charges for late or missed payments

We would need to visit you in your home to carry out the final stages of the application, after we have provisionally accepted the loan The loan funds and repayments can be made through your bank or alternatively you agent can deliver cash and visit you at a time that’s convenient.

In the event you are not happy please get in touch with our friendly team who will be happy to help.

Still Have Questions?

If you can’t find what you’re looking for, don’t hesitate to reach out. We’re here to help you with any of your inquiries.

Quick Loan Options

We offer flexible loans tailored to your needs. Whether you're looking for a small amount to cover unexpected costs or a bit of extra cash, we’ve got your back!

Simple Application Process

We aim to make our application process straightforward and user-friendly. Just fill out your details online, and we’ll take care of the rest to get you approved quickly.

Transparent Terms

We believe in clear communication. Our terms and conditions are easy to understand, so you’ll know exactly what to expect from your loan.

What Our Customers Say

Here's a glimpse of what our customers have to share.